Custom crafted Managed Telecom solutions that deliver the bandwidth you need, at the price you want to pay, with the security you demand, and service to back it all up.
Multi-carrier. Multi-location. Multi-country. If communicating effectively between multiple locations is critical to your business, then we’re the perfect “multi” partner for you.
One help desk. One phone number. One bill. One Managed Telecom partner. One team you can count on. OneNet Global.
“This was the best installation we’ve ever had.”
We’re proud to say that a client shared this with us recently. So many things need to happen for a successful install, with literally hundreds of moving parts to pay attention to and control. We strategize, we plan, and we prepare… And then the install is where the rubber meets the road. And so when it all goes smoothly, and a client tells us it’s the best they’ve ever experienced, we smile a little bit and then keep working hard.
That’s not something you typically hear from a technology company. When it comes to Managed Telecom, custom crafted solutions are hard to come by. They take more time to develop, and they take a lot more work to create. But ask yourself this: Are your needs the same as everyone else’s? Will a cookie cutter approach work for you? Probably not.
We understand that no two customers are alike, and our custom crafted approach to Managed Telecom reflects that. We work hard to understand your needs today and plan for tomorrow, to develop a strategy that addresses your present and your future. Each solution is different based on your individual needs, and from install to support, we’re by your side.
We act like we work there, like a W2 employee.
We don’t have to be sitting in a cube or filling a slot in your organizational chart to be part of your team. We treat our relationship with you like we’re one of your employees. Whether you’re a brand new customer or a partner we’ve worked with for years, we treat you the same. The attention you deserve, and the service you expect, is not merely reserved for the newest customers we’re trying to impress. We extend it to all our clients, our new ones and our loyal ones, our big ones and our smaller ones because we believe that a long-term relationship is worth its weight in gold.
One number to call, and we answer our phone live every time.
“We’re responsive.” Everyone says this, and in so many cases the actions fall short of the promise. At OneNet Global, our attitude toward customer service is simple. It’s all hands on deck, all of the time. No attitude, no ego. Send in a ticket for an issue, and our technicians and engineers own it until they fix it. Call us with a question, and we pick up our phone every time. Even our president answers the phone. “We’re responsive.” For us, when we say it, we mean it.